AI servers built for your model, from workstation to full rack.

Service agreements cover repairs and inspections for equipment faults; normal wear, consumables and misuse-related damage are excluded. Basic service starts within 3 business days, priority service within 1 business day, standard hours Mon–Fri 9–17. Travel costs apply beyond 30km. Fixed-term agreements expire automatically; open-ended contracts require 3 months' notice from the customer, 6 months from us.

We accept cash (no card payments), advance payment by invoice, and invoicing for approved business accounts — standard terms 10 days net. International orders require prepayment. Prices include VAT unless stated otherwise. We can also help arrange financing through Siemens Financial Services.

EUR account — IBAN FI43 5780 3820 1474 44, SWIFT/BIC OKOYFIHH. USD account — IBAN FI13 5780 3830 1016 39, SWIFT/BIC OKOYFIHH. Finvoice e-invoicing: OVT 003709589798, intermediary code DABAFIHH.

Products carry the manufacturer's or distributor's warranty. Servers can be ordered with a 1- or 3-year warranty or maintenance plan. Faulty components are replaced from stock whenever possible; used products carry a 6-month warranty. Extended warranties and on-site service are available (on-site limited to the Helsinki metropolitan area). Priority service begins the next business day, with shipping costs covered by us. Please submit a service request before returning any product.

We process personal data only for customer relationship and order management, under Finnish data protection law, and never sell it to third parties — it's shared externally only when necessary for order fulfilment. Cookies are used solely for site functionality, not tracking. Review, update or restrict your data any time via damicon@damicon.fi. Register controller: Damicon Kraa Oy, Lapinlahdenpolku 8, 00180 Helsinki (Y-tunnus 0958979-8).

A contract forms once you accept our offer or we confirm your order. You may cancel if delivery runs more than 11 business days late (excluding force majeure or special-order items). Payment terms are 10 days net from the invoice date; goods remain our property until paid in full. Our liability for late delivery is capped at 0.5% of order value per week, up to 4% total. Disputes are resolved in our local (Helsinki) court.

We choose the delivery method per order — usually A2B or UPS courier, or post for small items. Orders ship complete by default once everything's in stock; partial shipments are available on request (extra freight applies per shipment). Same-day express delivery is available for urgent server replacements, with a surcharge for expedited handling. Credit customers can also arrange taxi delivery. Pickup is available at our Kaapelitehdas office in Helsinki.